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Permitting Software Upgrade

HAGERSTOWN, MD (February 12, 2020) – Washington County Government will be upgrading its permitting software, Accela Automation, starting Friday, February 14, 2020.
The following divisions and departments will be affected by the upgrade:
  • Division of Construction
  • Division of Plan Review & Permitting
  • Department of Planning & Zoning
Beginning Friday, February 14, 2020 at 3:00 p.m., permit processing and other department services will be unavailable. Permitting and Plan Review applications and fees may be submitted on Friday until 2:00 p.m. 
All online services through Citizen Access and Interactive Voice Response System for inspections will also be unavailable after 3:00 p.m. on Friday, February 14, 2020.
All services will recommence once the upgrade has been completed and all services will resume as normal on Tuesday, February 18, 2020.
For additional information, please contact Washington County’s Public Relations and Marketing Department at 240-313-2380 or [email protected].
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We’ll keep the public informed of any changes. Stay updated by monitoring Washington County Government’s website and social media channels for the latest information. Your safety is our priority!