HAGERSTOWN, MD (August 27, 2024) – Washington County’s 911 Communications Center is issuing an important notification to the residents of Washington County regarding a network service outage currently impacting AT&T Mobility. Due to this outage, some AT&T Mobility subscribers may experience difficulties when attempting to dial 9-1-1.

AT&T Mobility has confirmed that their teams are actively working to isolate and resolve the issue. However, the specific cause of the service outage has not yet been determined. We understand the critical nature of this situation and are in constant communication with AT&T to ensure that this issue is resolved as quickly as possible.

Residents who use AT&T Mobility as their wireless carrier are advised to be aware of the potential difficulties when placing emergency calls. If you experience any issues while dialing 9-1-1, please attempt to call again or use an alternative method to reach emergency services, such as a landline or a different wireless carrier, if available.

For further information, please contact Washington County’s Public Relations and Marketing Department at [email protected].

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